SYKES

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HR Assistant

HR Assistant

Job ID 
2017-58634
# Positions 
1
Location 
US-FL-Lakeland 2
Posted Date 
9/27/2017

More information about this job

Overview

 

SUMMARY

This position executes multiple tasks to support the Human Resource function in the U.S. call centers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Adherence to SYKES policies on ethics and integrity
  • Directs and receives calls and visitors at the site
  • Performs HRIS data entry and assures accuracy.
  • Performs HRIS Audits on previously entered data.
  • Performs out-processing of employees.
  • Assists with new hire orientation paperwork
  • Telephonically files Worker's Compensation claims.
  • Records and appropriately files employee information, such as personal data; compensation, benefits, and tax data; attendance; performance reviews or evaluations; and termination date and reason
  • Processes employment applications and assists in other employment activities.
  • Schedule interviews and communicates interview schedule in advance to interviewers and candidates.
  • Updates employee files to document personnel actions and to provide information for payroll and other uses.
  • Compiles data from personnel records and prepares reports using typewriter or computer.
  • Maintains the petty cash drawer.
  • Maintains local banking relations.
  • May perform other duties as needed.

SUPERVISORY RESPONSIBILITIES

None Yes (See "General Management Duties and Responsibilities" addendum)

EDUCATION and/or EXPERIENCE

  • High School diploma or GED. Three to six months of previous experience in HR related duties required.

QUALIFICATIONS

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong communication and interpersonal skills
  • Discretion and confidentiality required
  • Ability to manage multiple tasks and demonstrate flexibility
  • Ability to support multiple managers
  • Strong follow-up skills
  • Strong organization skills and attention to detail
  • PC skills (email, Word, Excel, and PowerPoint) required, Lawson experience a plus
  • Self generator, initiative, and Team Player
  • Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

COMMUNICATION SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

SECURITY COMPLIANCE

Employees are required to maintain compliance with SYKES safety, security, and privacy programs. Additionally, all employees world-wide are responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES' employees.

ETHICS COMPLIANCE

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to the SYKES Standards of Conduct for Compliance and Integrity (www.sykes.com). SYKES is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status, nor will they be discriminated against on the basis of disability. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability.

DISCLAIMER

The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.