Coordinator Facilities

2 weeks ago
Job ID
# Positions



Position is responsible for responding to daily facility help requests and assigned corporate facility related services. Assisting in aspects of office moves, office supplies, site access badges, mailroom processes and mail delivery. Role will also be required to assist in minor repair projects.



  • Develops a thorough understanding and working knowledge of the major systems and equipment in the site.
  • Provides hands-on resolution of all field emergencies, outages and issues related to Facilities on a 24/7 basis.
  • Inputs blanket work orders in AIM system for every vendor as needed.
  • Sets up new vendors in both Infinium and AIM systems and gathers required documentation.
  • Provides the overall maintenance and coordination of all facility related items to include maintenance, repairs, and oversee vendor coordination. Works with vendors on correct methodology for invoice submission.
  • Develops customer request tickets in the AIM system and prioritizes workload to meet customer needs.
  • Assists with the coordination of space planning, internal office moves, office supplies, project management, preventative maintenance and repairs. Assists in minor repair projects.
  • Assists with new and renewed ID badges required for Facilities vendors.
  • Works cross functionally to assist the Facility Supervisor with the installation and implementation of janitorial, landscaping, pest control, and other outsourced services.
  • Monitors NOC alarm box and dispatch P2 alarms as required.
  • Establishes and maintains databases for facilities equipment and vendors.
  • Maintains mailroom processes, supplies and mail delivery. Manages and assists UPS Campus Ship users across the region. Reviews UPS reports for cost reductions and educates users.
  • Reviews and manages utility issues from the Ecova system.
  • Inputs PO request via NPR system and routes for approval.
  • Communicates with employees on facility policies and procedures.
  • Establishes working relationships with key personnel and leverages understanding of interrelationship of departments.
  • May perform other additional duties and responsibilities as assigned.







HS Diploma required. 1-2 years of experience working in a facilities department in a large office environment.




  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Good communication skills
  • Good organization skills
  • Basic computer knowledge
  • Knowledge of HVAC systems desired
  • Ability to use standard tools
  • Knowledge of electrical wiring desired



Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.




Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee may frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.




Employees are required to maintain compliance with SYKES safety, security, and privacy programs. Additionally, all employees world-wide are responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES' employees.




Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to the SYKES Standards of Conduct for Compliance and Integrity ( SYKES is proud to be an equal opportunity employer.




The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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