SYKES

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Customer Service Agent I

Customer Service Agent I

Job ID 
2017-50748
# Positions 
50
Location 
US-PA-Bloomsburg
Posted Date 
2/28/2017

More information about this job

Overview

 

Customer Service Representative

 

Customer Service Representative

SYKES is looking for full-time Customer Services Representatives in Bloomsburg, PA. You might have driven past our building near Route 11 and wondered what we do.

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time.

This is the right job for you if you’re able to:

  • Possess a high school diploma or GED
  • Possess phone and computer skills
  • Empathize and like being friendly with people you’ve never met
  • Enjoy problem-solving
  • Have a great team spirit and willingness to work a diverse group of people

Nice to have (but not required)

  • Customer service background
  • Understanding of a call center environment
  • Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more!

Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!

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Job Type: Full-time